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Balmer Lawrie - Customer Support
USER Manual
Customer Support & Escalation Matrix
General Assistance

Call: 0124-4603500 / 0124-6282500

Payments: msme.refunds@balmerlawrietravel.com

B&D Sales: msme.sales@balmerlawrietravel.com

Grievance: grievance@balmerlawrie.com

Tech & Ops Issues

Ms. Sangita Baruah

baruah.s@balmerlawrie.com

9958733944

Refunds

Mr. Prem Prakash Gautam

gautam.pp@balmerlawrie.com

8377922852

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